❗Rate Increase as of October 1, 2024 - Our regulatory body has recently published a new recommended fee guide, and we have adjusted our rates accordingly. However, if this increase poses a financial burden, we are happy to discuss maintaining your current rate to ensure our services remain accessible. Please feel free to reach out if this is a concern.

😊 New Clients: Contact Our Office to Book – Please contact our office directly at 604-532-5340 or email us at info.crossroadscollective@gmail.com to schedule an appointment with a counsellor.

💙 Current Clients – select your counsellor’s name/picture to book an appointment.

✉ Need help? The best way to reach us is by emailing or calling our office. If we are unavailable, kindly leave a message, and we will return your call as soon as we can.

✅ FAQ – Visit our FAQ page for answers to common questions about getting started: click here.

🕒 Cancellations + Rescheduling –If a session is cancelled or rescheduled with less than 48 hours’ notice, or in the case of non-attendance, the full session fee will be charged. This policy is in place because such late changes leave a significant gap in the therapist’s schedule and preparation time that could otherwise have been allocated to another client requiring assistance.

Counselling

Counselling can offer you support and guidance as you navigate the challenges in your life. We have a team of therapists that specialize in several areas and work with individuals of all ages. Our team is here to support you in your goals, and to help you create a plan for your health that allows you to function at your best. Feel free to contact us directly, visit our website for more informat... Read More

Counselling can offer you support and guidance as you navigate the challenges in your life. We have a team of therapists that specialize in several areas and work with individuals of all ages. Our team is here to support you in your goals, and to help you create a plan for your health that allows you to function at your best. Feel free to contact us directly, visit our website for more information, or book an appointment online today to start your journey to being a better you.

If you are booking an appointment through your EAP provider, please call our office at 604-532-5340.


Advanced Practitioner - Counselling

If you would like to book a session with one of our registered counsellors with 5+ years of experience, please select from here! Counselling can offer you support and guidance as you navigate the challenges in your life. We have a team of therapists that specialize in several areas and work with individuals of all ages. Our team is here to support you in your goals, and to help you create a ... Read More

If you would like to book a session with one of our registered counsellors with 5+ years of experience, please select from here!

Counselling can offer you support and guidance as you navigate the challenges in your life. We have a team of therapists that specialize in several areas and work with individuals of all ages. Our team is here to support you in your goals, and to help you create a plan for your health that allows you to function at your best. Feel free to contact us directly, visit our website for more information, or book an appointment online today to start your journey to being a better you.

If you are booking an appointment through your EAP provider, please call our office at 604-532-5340.


Play Therapy

Play therapy is a fantastic way to engage children in feeling comfortable enough to share what they’re going through and feeling. Children are often not able to communicate their feelings in the same way adults do. This type of therapy allows children to recreate, and with the assistance of the therapist, discuss the feelings and emotions they’re feeling. Whether it’s sadness, anger, worry or e... Read More

Play therapy is a fantastic way to engage children in feeling comfortable enough to share what they’re going through and feeling. Children are often not able to communicate their feelings in the same way adults do. This type of therapy allows children to recreate, and with the assistance of the therapist, discuss the feelings and emotions they’re feeling. Whether it’s sadness, anger, worry or extreme happiness, all feelings are welcome during play therapy. At Crossroads Collective, we give them permission to play and in return, they open up to us.


Intern

Counselling can offer you support and guidance as you navigate the challenges in your life. We have a team of therapists that specialize in several areas and work with individuals of all ages. Our team is here to support you in your goals, and to help you create a plan for your health that allows you to function at your best. Feel free to contact us directly, visit our website for more informat... Read More

Counselling can offer you support and guidance as you navigate the challenges in your life. We have a team of therapists that specialize in several areas and work with individuals of all ages. Our team is here to support you in your goals, and to help you create a plan for your health that allows you to function at your best. Feel free to contact us directly, visit our website for more information, or book an appointment online today to start your journey to being a better you.


Spirituality

Welcome to The 4th Pillar at Crossroads! The first three pillars involve your mental, emotional and physical health. The 4th Pillar encompasses your spiritual health and well-being. Spiritual health and wellness can manifest in different ways for different people. Perhaps you are searching for greater love & connection, forgiveness, healing, growth, or deeper meaning & purpose in your life. You... Read More

Welcome to The 4th Pillar at Crossroads! The first three pillars involve your mental, emotional and physical health. The 4th Pillar encompasses your spiritual health and well-being. Spiritual health and wellness can manifest in different ways for different people. Perhaps you are searching for greater love & connection, forgiveness, healing, growth, or deeper meaning & purpose in your life. You may have found your way to us while walking in the wake of grief and loss, or perhaps you experience chronic pain or health complications that weigh you down. We seek to provide you with guidance and love that allows you to experience peace, and the ability to live your life to the fullest. Trust your journey; we are glad that you are here.

Everyone experiences challenging times in their lives. Taking the first steps towards healing can be difficult, but I would be honoured to support you along your wellness journey. I offer support to all ages, including children, youth, adults and elderly individuals. I also proudly offer neuro-affirming and 2sLGBTQIA+ affirming care. I am passionate about social justice and advocacy.

I prioritize providing a safe and non-judgmental space for individuals to explore their thoughts and emotions. My counselling approach is rooted in empathy, understanding, and a commitment to empowering individuals on their journey toward personal growth and well-being.

I have completed my Bachelor of Arts degree with a psychology major; with additional coursework focused on sociology and anthropology. These courses provided me with a deepened respect for the systems’ perspective that I have integrated into my counselling approach. I am currently working toward my Master of Arts in Counselling Psychology at Yorkville University.

My areas of specialty include:

  • Anxiety
  • Self-esteem
  • Neurodiversity
  • ADHD
  • Autism
  • 2sLGBTQIA+ clients

Everyone experiences challenging times in their lives. Taking the first steps towards healing can... Read More

Lisa Moore, MA Clinical Counsellor (RCC & CCC) Certified Play Therapy Supervisor and Therapist

DEMOGRAPHIC: Children, Youth, Adults and Family Therapy

SPECIALTIES: Play Therapy, Special Needs Advocacy and Diagnosis, Anxiety, Depression, Career Counselling, Addictions, LGTBQ, Aboriginal Issues, Grief

Sometimes in life people go through painful experiences and unexpected events. It is my goal to help people heal and grow through periods of transitions in their lives. Many of us experience loss, grief, unhappiness or a sense of loss when we transition from one role to another in our daily lives. Some of us lose people we love, dreams we can no longer achieve, changes in careers, the diagnosis of a child with special needs, a loved one entering Long Term Care, or who is ailing in health, Divorce from a spouse, the beginning of a new marriage, perhaps with a blended family. It is my honour to help counsel you during these difficult transitions and help you heal from these difficult experiences.

I am a Registered Clinical Counsellor (RCC) through the BC Association of Clinical Counsellors (BCCAC). I am also licensed through the Canadian Counselling Psychotherapy Association (CCPA) and hold a CCC license.

I completed my Masters of Counselling Psychology at Trinity Western University and began working in my own private practice in 2016. Before going back to school to pursue my masters I worked as a Senior Executive in Sales and Marketing. I believe that my unique education has allowed me to help people grow and develop and create change for themselves.

I work with clients who are often stuck and want to transition themselves, whether it be a change of career, how to make difficult decisions whether it be to leave or a job or a relationship. How to deal with the loss of a divorce. Helping people work through blended families and or helping someone to create a new life for themselves after a separation or divorce. I also work with individuals who want to manage their time better, take on more challenges or who feel stuck in a current situation. I often work with those individuals who suffer from anxiety or depression and need help dealing with every day life and stressful circumstances.

About 10 years ago I adopted three special needs children and it was through that journey that I came to the work I am most passionate about, helping parents of special needs families. I meet with children and work with them using play therapy. It is during those sessions that I assess children for ADHD, Oppositional Defiance Disorder, Autism or and/or other types of learning disabilities. I then work with parent to help them have their child formally assessed and diagnosed by a registered psychologist. Once the family receives the diagnosis I work with parents to help them get resources such as Applied Behavioural Analysis, and Behavioural Intervention, OT/PT therapy, additional counselling for the child and various other required therapies. I work with the family to help them get funding for these therapies through charitable organizations and through the application to CRA to receive the Child Disability Benefits. I also go into the schools with the parents to work with their school based team to develop robust IEPS’ for their child which will follow them until graduation.

The following list below are my areas of specialization and those I am passionate about: Personal Development Assertiveness / Boundaries Depression, Anxiety & Panic Disorders Phobias Past or Recent Trauma or Abuse Relationship and Couples Counselling Addictions Divorce, Separation and Blended Families Eating Disorders and Addictions Life Transitions Gender Dysphoria, LGBTQ Transitions Communication Building Grief Counselling Career Planning

CHILD AND YOUTH THERAPY

Child Play Therapy Self Esteem and Confidence Coaching Anxiety and Depression Career Exploration with Youth Dealing with Seperation and Divorce from the child and parents perspective Helping parents and children with strategies to deal with ADHD and ADD Assessments for Autism, ADHD, Oppositional Defiance Disorder

PARENTS WITH SPECIAL NEEDS ADVOCACY AND MEDIATION:

Access to Assessments and Diagnosis Psycho-Educational, Autism, ADHD Testing Referral to local Psychologists for Assessments and Testing Referral to local Behavioural Consultants and Creating a Behavioural Intervention Team Mediation with School Districts and IEP Planning Access to 3rd party Funding and Ministry of Children and Family Case Workers Completing government and agency paperwork to obtain funding, therapy and resources Family Planning at transitional ages: birth, school age and adult

Lisa Moore, MA Clinical Counsellor (RCC & CCC) Certified Play Therapy Supervisor and Therapi... Read More

Demographic: Children, Youth, Adults, Couples, Group Therapy, Seniors

Specialities: High Conflict, CVAP, Trauma, Neurodiversity, Autism, ADHD, Anxiety, Depression, Emotion Regulation, Career Counselling, Grief, Music-Integrated Therapy, Play Therapy, Self-Esteem, Separation and Divorce, Life Transitions

Many of us feel stuck in our daily lives, not knowing exactly how to get the progress that we want. Depression, anxiety, and trauma can hold us back from where we deserve to be and can negatively affect our well-being and relationships. No two people are the same and it is my goal to help you recognize your own unique strengths, integrating a case-specific approach to create your unique therapy plan. I am here to offer mental health support in a non-judgmental, friendly, and compassionate space.

I am a Registered Clinical Counsellor and licensed with the BCACC with an RCC designation. I am also registered with the CCPA and have a CCC designation. I am a member of the BC Chapter of the Association of Family Conciliation Courts.

Additionally, I am registered as a counsellor with the Crime Victim Assistance Program and have further training and certification in Trauma-Focused CBT to be able to help those who have symptoms of posttraumatic stress disorder, fear, anxiety, or depression, related to traumatic life events.

I am part of the Crossroads Collective High Conflict team which specializes in working with families who are navigating heightened levels of conflict, and/or have been court-involved. I am trauma-informed and have specialized knowledge and extensive training in high-conflict family dynamics.

I have experience working with clients who are neurodivergent and recognize the unique differences that come with that. I have supported children, youth, and adults with ADHD, Autism, ODD, and OCD.

I have a play therapy certificate and love working with kids to offer mental health support in a fun, friendly, and compassionate space. Trained in the foundations of play therapy, I use this method to help children express and process their thoughts, feelings, and experiences, while guiding them in building coping skills and emotional regulation.

As an option, I am able to meld my two passions: psychology and music to offer music-integrated therapy. This can be particularly useful in calming the autonomic nervous system, reducing anxiety, and building self-confidence and competency through a creative outlet that brings joy.

Some Specific Types of Therapy I Offer:

  • Music-integrated Therapy

  • Child and Youth Counselling

  • Play Therapy

  • Couples Therapy

  • Seniors Counselling

  • Virtual as well as In-Person

Some of the areas I can support you with include:

  • Trauma

  • Anxiety

  • Depression

  • Building self-confidence, self-esteem, and sense of self

  • Parenting

  • Relationships

  • Time management

  • Stress management

  • Goal setting

  • Mindfulness based techniques

  • Health and wellness

  • Personal development

  • Life Transitions

  • Burnout

Demographic: Children, Youth, Adults, Couples, Group Therapy, Seniors Specialities: High Conflic... Read More

DEMOGRAPHIC: Toddler, Child, Youth, Adult, Adults 65+ Individual and Groups

SPECIALTIES: Grief & Loss/Anxiety/Depression/Suicidal Ideation/Low self-worth/Confidence/ Relationship and couples/Physical and Mental abuse

It’s my goal and passion in life to help people heal, grow, and navigate through periods of transitions in their lives.

Whether you’re dealing with pain from the loss of a loved one. Or a recent job loss or career change. The family dynamics that change and can be a surprise. The feelings that can come from being lonely or afraid. The crippling anxiety that can come from something new and strange happening in your life. The times that you’re too depressed to get out of bed and start your day.

My passion is to help people maneuver through all the obstacles with compassion and empathy in an open and calm setting.

There are many different challenges that can come up in life, and it is my goal to help you through it by working together in a collaborative approach that gives you the skills and confidence to navigate life and all it has to offer.

I am a Registered Professional Counsellor- Candidate (RPC-C) through the Canadian Professional Counsellor’s Association (CPCA). I am also registered through the CPCA and hold an RPC-C designation. I completed my Diploma of Applied Psychology and Counselling Specializing in Counselling at Kelowna College of Professional Counselling in July of 2020. While completing my schooling, I volunteered at KCR as a counsellor and outreach worker. Helping all types of people in whatever situation they were in. I believe that with my education and volunteer experience it has allowed me to hone my personal skills to help others and gave me the tools I need to help people get the necessary confidence to create change for themselves.

The following list below are my areas of specialization:

· Personal development

· Assertiveness / Boundaries

· Depression, anxiety & panic disorders

· Suicidal Ideation

· Suicide Crisis Intervention

· Past or recent trauma

· Mental and or Physical abuse

· Low self-worth/ Confidence / Self esteem

· Relationship and couples counselling

· Drug and Alcohol Addictions

· Gender dysphoria, LGBTQ transitions & other issues

· Communication building

· Grief/ Loss counselling

· Career planning

DEMOGRAPHIC: Toddler, Child, Youth, Adult, Adults 65+ Individual and Groups SPECIALTIES: Grief &... Read More

Everybody faces struggles at some point in their lives. I believe that all people are worthy and deserving of respect and support during these times. I welcome the opportunity to walk alongside you on your journey to wellness.

I would be pleased to help you address issues such as:

  • Changes in relationship status
  • Parenting a child on the Autism spectrum, ADHD and other Neurodiverse diagnoses
  • Learning coping skills
  • Exploring healthy boundaries

I am a Master of Art Counselling Psychology Student with Yorkville University. Once I complete my degree, I intend to become registered as a clinical counsellor (RCC) through BCACC. I completed my Bachelor of Art with a major in Psychology at the University of British Columbia Okanagan campus in 2019. I have worked in mental health for over 7 years. I have cared for elders with mental illness, worked in a stabilization unit, and as a member of the Vernon Mental Health and Substance Use team.

Through my own struggles with anxiety, I have gained an appreciation and understanding of the uncertainty my clients face when seeking help. I understand on a personal level how they can be impacted by a diagnosis. As a parent to children with mental health struggles, I have unconditional compassion for others and understand the effect it can have on a family. I also have experienced how invaluable it can be to connect with a professional to feel heard, supported and to gain new perspective.

I value a person-centered, individual approach for each client that sees me. I want to help walk with you on your journey in a way that feels right to you without judgment. I bring an open, safe, and respectful environment to all people no matter the struggles they are facing. It’s my honour to counsel you during your challenges and help you heal from any of these experiences.

I have experience working with individuals in a supportive role through my many years of mental health work, including those suffering from:

  • Bipolar Disorder
  • Anxiety
  • Depression
  • Transgender youth
  • Schizophrenia
  • Autism
  • ADHD
  • Parenting
  • Divorce
  • Grief

Everybody faces struggles at some point in their lives. I believe that all people are worthy and ... Read More

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