❗Rate Increase as of October 1, 2024 - Our regulatory body has recently published a new recommended fee guide, and we have adjusted our rates accordingly. However, if this increase poses a financial burden, we are happy to discuss maintaining your current rate to ensure our services remain accessible. Please feel free to reach out if this is a concern.

😊 New Clients: Contact Our Office to Book – Please contact our office directly at 604-532-5340 or email us at info.crossroadscollective@gmail.com to schedule an appointment with a counsellor.

💙 Current Clients – select your counsellor’s name/picture to book an appointment.

✉ Need help? The best way to reach us is by emailing or calling our office. If we are unavailable, kindly leave a message, and we will return your call as soon as we can.

✅ FAQ – Visit our FAQ page for answers to common questions about getting started: click here.

🕒 Cancellations + Rescheduling –If a session is cancelled or rescheduled with less than 48 hours’ notice, or in the case of non-attendance, the full session fee will be charged. This policy is in place because such late changes leave a significant gap in the therapist’s schedule and preparation time that could otherwise have been allocated to another client requiring assistance.